TERMS & CONDITIONS

These Terms and Conditions cover the use of the http://www.gingerbreadpromomarketing.com website (“our Site”). By accessing any page of our Site, you understand and agree to be bound by these terms and conditions. 

1. Payment
   Full payment, including shipping and handling is required with order. No work will be processed until payment is received. No refunds once your order has been processed. No partial refunds for work not completed.
2. Refund Policy
   All sales are final. There will be no refunds on orders, unless work has not been started/processed and the refund is requested within 12 hours of the order being placed. In the case of a refund on an unprocessed order, a $15 processing fee will be charged.
3. Creating Artwork
   Please note that Typesetting and Design work are NON-REFUNDABLE. Even if the customer cancels the print order, they will be responsible for paying the full or partial cost depending on how much time our designers have spent on the project.
4. Files
   The customer is 100% responsible for the digital files supplied for printing. If your file is not created and submitted properly, GINGERBREAD PROMOTIONS & MARKETING will not be held responsible. Due to the large number of customers files received each day and to maintain our stated production schedules, submitted files run through our automated processing system which prohibits each file being manually checked. GINGERBREAD PROMTIONS & MARKETING will not double check your files.
5. Proofs
   By approving the E-Proof, you (the client) are agreeing that: You have verified that spelling, grammar, contact information and all other content is correct. You are satisfied with the design / layout. You understand that once approved, we are not liable for any mistakes including, but not limited to: misspelled words, incorrect phone numbers, email addresses, and/or images. You understand that the E-Proof CANNOT be used for color matching. Digital proofs are strictly for checking information and ensuring important elements will not be excluded/cut through the printing process. To accurately gauge and match color, we strongly advise getting a Hard Copy EPSON Proof. If the final product contains errors that were visible on a proof that you approved, then you are responsible for full production costs, as well as for the cost for reprints and/or additional design, if you request us to do so. REVISIONS: You have the opportunity to have your design revised three (3) times. A revision consists of simple changes such as changing text or swapping out images. Any changes requested after the revision limit will incur additional costs starting at $15.00 per revised proof. Additional complex revisions (i.e. changing the layout) will be billed according to our regular design time rate ($150 per hour). Required revisions that are entirely the fault of GINGERBREAD PROMOTIONS & MARKETING (i.e. neglecting to include requested typesetting changes) do not count toward the revision limit.
6. Color Proofs
   A color "Hard Copy" proof is required on all orders where the artwork is provided by the client and/or the order is color critical. Because of differences in equipment, processing, proofing, paper, inks and other conditions between color proofing and production pressroom operations, a reasonable variation in color between color proofs and completed job shall constitute acceptable delivery. If client does not have a proof, a color match proof must be purchased.
7. Color Accuracy
   We will reproduce color from submitted images, transparencies, slides, photos, or digital layouts as closely as possible, but cannot exactly match color and density (as viewed in a 5000K color controlled light booth) because of limitations in the printing process, as well as neighboring image ink requirements. The accuracy of each color reproduction is to be within 85-90% of the original image you submitted. We accept no responsibility for color variations between submitted images and the actual artwork or product they represent.
8. Indemnification
   The customer will indemnify and hold harmless GINGERBREAD PROMOTIONS & MARKETING, from all incidental losses, costs, expenses and damages on all manner of claims, demands, actions and proceedings that may be instituted against GINGERBREAD PROMOTIONS & MARKETING on the grounds alleging that said printing violates any copyright or any proprietary right of any person, business or corporation.
9. General Limitation of Liability
   TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL GINGERBREAD PROMOTIONS & MARKETING—INCLUDING ITS RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES, OR AFFILIATES (COLLECTIVELY, THE "COVERED PARTIES")—BE LIABLE FOR ANY INJURY, DEATH, LOSS, CLAIM, DAMAGE, ACT OF GOD, ACCIDENT, DELAY, OR ANY SPECIAL, EXEMPLARY, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, WHETHER BASED IN CONTRACT, TORT OR OTHERWISE, WHICH ARISE OUT OF OR ARE IN ANY WAY CONNECTED WITH ANY USE OF THIS SITE OR WITH ANY DELAY OR INABILITY TO USE THIS SITE, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS OR SERVICES OBTAINED THROUGH THIS SITE, EVEN IF A PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
10. If, notwithstanding the above, a Covered Party is found liable for any loss or damage relating to the use of this Site, the User agrees that the liability of any such party shall in no event exceed the fee or charge to the User assessed by GINGERBREAD PROMOTIONS & MARKETING for making a Request.
11. Some states—to the extent their law might be deemed to apply, notwithstanding the selection of California law as described (below)—do not allow the limitation of liability, so the foregoing limitations might not apply to you.
12. Turnaround
    Most Jobs submitted by 5PM PST (Pacific Standard Time) that meet our digital file guidelines and include full payment will be printed within the stated turnaround time depending on the type of work. Business days are Monday to Friday and do not include weekends or holidays. Orders submitted on Saturday, Sunday or holidays will begin on the next business day. GINGERBREAD PROMOTIONS & MARKETING is not responsible for delays caused by delivery carriers or any damages resulting from the failure to receive a job on time. Orders may not be ready on time due to unforeseen circumstances such as breakdown of equipment, power outages, etc. Therefore, turnaround times are not guaranteed.
13. Changing files
    As a courtesy to our customers, GINGERBREAD PROMOTIONS & MARKETING allows replacement of files sent to the press but not yet printed depending on the job status. We will also make small adjustments to bleeds, sizes and color if files do not meet our guidelines.
14. Large Format Accessories - Limited Warranty
    GINGERBREAD PROMOTIONS & MARKETING warrants that GINGERBREAD PROMOTIONS & MARKETING products will be free from defects in material and workmanship under normal use for 30 days from the date of purchase. GINGERBREAD PROMOTIONS & MARKETING shall NOT be held liable or assume any responsibility for products damaged by improper handling, misuse or improper installation. This warranty is limited to the repair or replacement of the defective unit. Returned units are tested and repaired or replaced from our stock of new units. Any units that are determined to be “No Trouble Found” (NTF) shall be returned. Customer is responsible for all shipping/insurance costs to and from GINGERBREAD PROMOTIONS & MARKETING. Returns to GINGERBREAD PROMOTIONS & MARKETING will be completed within 2-3 working days of receipt of the product by GINGERBREAD PROMOTIONS & MARKETING. GINGERBREAD PROMOTIONS & MARKETING shall not be responsible for any incidental or consequential damages. GINGERBREAD PROMOTIONS & MARKETING’ responsibility is limited to the product itself.  GINGERBREAD PROMOTIONS & MARKETING takes no responsibility for any direct or indirect cost, losses or damages however incurred. GINGERBREAD PROMOTIONS & MARKETING reserves the right to make changes or improvements in design or manufacturing without assuming any obligation to change or improve products previously manufactured. The above warranties are given by GINGERBREAD PROMOTIONS & MARKETING and are exclusive to GINGERBREAD PROMOTIONS & MARKETING products. There are no other warranties other than set forth herein by GINGERBREAD PROMOTIONS & MARKETING. GINGERBREAD PROMOTIONS & MARKETING does not make nor does it give the authority to any agent or representative to make any other warranties, or implied warranties, and expressly excludes GINGERBREAD PROMOTIONS & MARKETING from liability related to any implied warranties.
15. Complaints
    All complaints must be registered within 24 hours of receipt of job. Should the job contain manufacturing defects/errors, we will rerun and/or replace at no charge. We maintain the right to judge what a manufacturing defect/error is.
16. Cut / Size Accuracy
17. Due to limitations with the Gang-Run printing process, the accuracy of the final cut size is not guaranteed. We accept no responsibility for size variations below or above 1/16" to 1/8”. GINGERBREAD PROMOTIONS & MARKETING Gang-Run process includes a bleed area for some but not all offset products. Some orders are printed to size and cut in by 1/16” to avoid excess from the order next to it. Under no circumstances will a reprint be honored for size variations that have occurred during the printing process within these specifications. If a job needs to be cut to a specific size, please email us your custom size here gingerbreadpromo.marketing@gmail,com.
18. By placing an order with GINGERBREAD PROMOTIONS & MARKETING, you agree to this limitation.
19. Over and Under Run
20. Not to exceed 5% on quantities ordered, or the percentage agreed on, GINGERBREAD PROMOTIONS & MARKETING will bill for actual quantity delivered within this tolerance. If customer requires guaranteed exact quantities, client must let their Account Executive know when order is placed.
21. Unfinished Abandoned Orders
    Unfinished orders where we cannot get a hold of customers after 2 weeks (Approximately 14 days), will be canceled. GINGERBREAD PROMOTIONS & MARKETING will charge for any work that has been done on the order then close the order and credit (if paid) the difference or the full amount (if no work was performed) to the clients GINGERBREAD PROMOTIONS & MARKETING account for future orders. There will be no refunds after 10 working days. Client will be contacted via phone call and email multiple times. GINGERBREAD PROMOTIONS & MARKETING will then give the client a final notice phone call and email on the 10th business day.
22. Finished Abandoned Orders
    Due to limited warehouse space, it is very difficult for GINGERBREAD PROMOTIONS & MARKETING to keep inventory of abandoned jobs. Finished orders that have been in Will Call for 4 weeks from the completion date (Approximately 30 days), will be recycled (discarded). Our accounting department will close the order. There will be no refunds on any orders after the order has been recycled (discarded). 2 weeks from the Will Call date (Approximately 14 days), the client will be notified to make arrangements for shipping or pick up via email and phone for 1 week (Approximately 7 days).  GINGERBREAD PROMOTIONS & MARKETING will then give the client a final notice email and call during the final week of the 30th business day to make proper arrangements. If no arrangements have been made, at the end of the 32nd working day from the Will Call date the order will be recycled (discarded). 
23. Sales Tax
    All California orders are subject to sales tax. If customer is tax exempt, exemption certificate must be sent or faxed to us with the first order.
24. Materials and Samples
    All materials we create in producing your job are the property of GINGERBREAD PROMOTIONS & MARKETING. These materials will not be sold or given to any other party. We reserve the right to distribute free samples of your work and use it in our advertising.
25. Releasing Artwork
    Customer supplied print ready files will be archived for 30 days from the invoice date. If GINGERBREAD PROMOTIONS & MARKETING creates the artwork for the client, we will keep the files for one year. Customers can request a copy of their artwork on a CD or DVD for $35 + shipping or via FTP for $25. The CD/DVD will contain 300 dpi CMYK PDF files. Files must me requested within 30 days of invoice date, after 30 days files will be removed from our server and archived. If customer requires files after 30 days, there will be a $75 charge per file (this is to cover our time to search files on our archives). We reserve the right to delete files from inactive customers. We will NOT release layered files, stock images or fonts used for the project unless customer asks for it before the project is started and the price is adjusted accordingly. THERE'S NO CHARGE TO LOCATE FILES IF THE CUSTOMER IS PLACING A REPRINT ORDER FOR THAT JOB.
26. Third Parties
    If you use this Site to submit Requests for or on behalf of a third party ("Third Party"), you are responsible for any error in the accuracy of information provided in connection with such use. In addition, you must inform the Third Party of all Terms and Conditions applicable to all products or services acquired through this Site, including all rules and restrictions applicable thereto.
27. Each User using this Site for, or on behalf, of a Third Party agrees to indemnify and hold each Covered Party harmless from, and against, all liabilities, losses, damages, suits and claims (including the costs of defense), relating to the Third Party's or the User's failure to fulfill any of its obligations as described (above). The User is directly responsible for any Request submitted, including related fees, charges and performance obligations.
28. Copyright Notice
    You, the User, acknowledge that all content included on this Site, including, without limitation, the information, data, software, photographs, graphs, typefaces, graphics, images, illustrations, maps, designs, icons, written and other material and compilations (collectively, "Content") are intellectual property and copyrighted by GINGERBREAD PROMOTIONS & MARKETING and/or various third-party providers ("Providers"). Reproductions or storage of Content retrieved from this Site, in all forms, media and technologies now existing or hereafter developed, is subject to the U.S. Copyright Act of 1976, Title 17 of the United States Code.
29. Termination of Usage
    User access to all or part of this Site may be terminated or suspended at any time, without notice and for any reason.
30. Privacy
    You confirm that you have read, understood and agree to the GINGERBREAD PROMOTIONS & MARKETING Privacy Policy, the terms of which are incorporated herein, and agree that the terms of such policy are reasonable and satisfactory to you. You consent to the use of your personal information by GINGERBREAD PROMOTIONS & MARKETING, its third-party providers, and/or distributors in accordance with the terms of and for the purposes set forth in the GINGERBREAD PROMOTIONS & MARKETING Privacy Policy. If you are not a resident of the United States, please note that the personal information you submit to the Site will be transferred to the United States and processed by GINGERBREAD PROMOTIONS & MARKETING to provide this Site and its services to you, or for such other purposes (as set forth in the Privacy Policy).
31. Entire Agreement
    These Terms and Conditions, together with the Privacy Policy and those terms and conditions incorporated herein or referred to herein, constitute the entire agreement (collectively, the "Agreement") between you and each Covered Party relating to the subject matter hereof, and supersedes any prior understandings or agreements (whether oral or written) regarding the subject matter, and may not be amended or modified except in writing or by making such amendments or modifications available on this Site. If any provision of this Agreement is found to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not in any way be affected or impaired.
32. Governing Law
    The internal laws of the State of California shall govern the performance of these Terms and Conditions, without regard to such state's conflicts of laws principles. You consent to the exclusive jurisdiction and venue of the courts located in Santa Ana, California for all disputes arising out of, or relating to, the Terms and Conditions and use of this Site.
33. GINGERBREAD PROMOTIONS & MARKETING, also known as (“www.gingerbreadpromomarketing.com", “GINGERBREAD
34. PROMOTIONS & MARKETING”, “G.B.P.&M.”, "we," "us," "our") | Revised August 04, 2017.

Payment:

 Full payment, including shipping and handling is required with orders.

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Shipping
 

At GINGERBREAD PROMOTIONS & MARKETING, we work diligently to maintain and improve our order processing and product quality to ensure your experience with us is one of exceptional quality and customer service. Shipping charges for all products ordered from us will be applied at the point of order fulfillment. We DO NOT ship orders C.O.D or freight collect. Orders shipped via UPS ARE UNABLE to be delivered to a Post Office box address. GINGERBREAD PROMOTIONS & MARKETING will not be liable for delays in delivery or unsuccessful deliveries due to matters beyond our control. All orders placed with GINGERBREAD PROMOTIONS & MARKETING will be confirmed at the point of sale. We will attempt to ship your order the most economical way. We use UPS Ground or truck freight from our Distributor. Orders (over 200 lbs.) or larger sized items are generally shipped via motor freight.

For special shipping needs, please contact our customer service center at 1(714)654-9828. Shipping cost are assessed at time of order shipment.

Returns

All requests for return or exchange as well as damaged goods claims MUST be completed within 30 days of receipt of product(s). Customers MUST contact our Customer Relations department at (714) 737-9193 within the above time period to obtain a Return Authorization code ("RA"). A completed Return Authorization form must accompany each authorized return to ensure proper processing. The Return Authorization form is available on this website or can be emailed to you. All return packages must be received by GINGERBREAD PROMOTIONS & MARKETING within 10 days of issuance of the Return Authorization Code, otherwise the return will be deemed invalid. Any product returned to GINGERBREAD PROMOTIONS & MARKETING without a Return Authorization Code or form may result in a delay or denial of credit or replacement of the product in question. A 15% restocking fee and applicable shipping charges will apply to all requests for credit resulting from reasons other than defect in material or workmanship.

(Updates are being made thank you for your patience)